Voice-first
If it sounds like a robot reading a PDF, we’ve failed. Prosody, pause, and handoff matter as much as the LLM.
Resources / About
Xorris lives at the intersection of telephony, speech, and product UX. We’re a small team obsessed with latency, clarity, and what happens after the call ends.
Trajectory
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Principles
Non-negotiables when a roadmap item competes with a spreadsheet row. No tiles—just the order we argue in.
If it sounds like a robot reading a PDF, we’ve failed. Prosody, pause, and handoff matter as much as the LLM.
Transcripts, retention, and regions aren’t afterthoughts—they’re how your security team sleeps at night.
Dialects and business etiquette aren’t “extra locales”—they’re the default bar for anything we ship.
How we ship
Product marketing ends where production graphs begin. Below is what we actually watch—not slide filler.
Signal
Dashboards aren’t vanity—latency, drop-off, and handoff quality are how we know a voice path is actually working.
Resilience
Carriers hiccup, models drift, and humans interrupt. We plan for partial failure so your customer hears intent, not panic.
Evidence
Who said what, when, and under which policy shouldn’t require a spreadsheet archaeology project.
Responsibility
Voice touches regulated workflows fast. We design controls first so your security and compliance partners don’t have to improvise after launch.
Roles, keys, and environments are separated so a support ticket never becomes a back door.
Data paths respect where you operate—not just where we host a demo.
Automation is for repetition; humans stay in charge of edge cases that affect trust.
Join the loop
We’re hiring builders who like hard problems.